This privacy notice describes how Linda’s Cleaning Services (LCS Group), its affiliates and subsidiaries (‘we’, ‘us’) may collect, handle, and process personal information in relation to your access to or use of the services. This privacy notice applies to all of the services, websites, and apps offered by Linda’s Cleaning Services (LCS Group), collectively referred to as the “Services”, but excludes Services that have separate privacy notices. Linda’s Cleaning Services (LCS Group) company, which provides each Service, is primarily responsible for the personal information collected and held in relation to that Service.
1. Personal Information We Use
A. Information We Collect Directly From You
- Personal details (e.g., first name, middle name, last name, date of birth).
- Contact details (e.g., phone number, email address, postal address or mobile number).
- Government issued identification details (e.g., driver’s license number, social security and national insurance numbers, passport details).
- Health and medical details (e.g., health history, health certificates).
- Policy details (e.g., policy numbers and types).
- Bank details (e.g., payment details, account numbers and sort codes).
- Driving license details.
- Online log-in information (e.g., username, password, answers to security questions).
- Information relating to any claims.
- Other information we receive from you on applications or required questionnaires (e.g., occupation, current employer).
- Information we collect automatically from you (e.g., click stream data, personal information, and other data collected using cookies and other device-identifying technologies).
B. Information We Collect From Other Sources
- Personal details (e.g., first name, middle name, last name, date of birth).
- Contact details (e.g., phone number, email address, postal address or mobile number).
- Bank details (e.g., account numbers and sort codes).
- Financial information from consumer-reporting agencies.
- Policy details (e.g., policy numbers and types).
C. Sensitive Personal Information
- Information about your race, ethnic origin, religious views, and philosophical beliefs.
- Health, biometric, or disability information required to administer policies or process claims.
D. Children’s Online Privacy Protection Act (COPPA)
We do not knowingly collect online information from children under the age of 13. If we are notified of such collection, we will delete the information expeditiously.
2. How We Use Your Personal Information
We may use your personal information to provide, maintain, protect, and personalize our services, comply with legal obligations, and meet our legitimate interests. When required, we obtain your consent for specific uses of your information.
3. Your Rights Over Your Personal Information
You may have rights to access, correct, erase, restrict, object to, or transfer your personal information. Please contact us to exercise these rights.
4. Information Sharing
We may share your personal information with service providers, business partners, our group companies, law enforcement, and other entities as necessary and in accordance with applicable law.
5. Information Security and Storage
We implement security measures to protect personal information and retain it only as long as necessary for business or legal purposes.
6. Links to Other Sites
We are not responsible for the privacy practices or content of other websites. Please review their individual privacy policies.
7. Contact Us
If you have questions or concerns, please contact us for assistance.
8. Changes to the Privacy Notice
We reserve the right to update this Privacy Policy and encourage you to review it periodically.